Privacy policy
This policy describes how Ursula Cerâmica treats the personal data provided by the user when using the ursulaceramica.com website, in accordance with the rules of Regulation (EU) 2016/679 of 27 April 2016 (General Regulation for the Protection of Personal Data) and Law No. 58/2019 of 8 August.
SECTION 1 - RESPONSIBILITY FOR DATA PROCESSING
The entity responsible for the processing of personal data made available on the ursulaceramica.com online store (“Store”) is the individual entrepreneur Ursula Duarte, with identification number nº 236386980, with tax address in Costa do Castelo, 90, 1º 1100-179 Lisbon, which is responsible for the ceramic Úrsula brand.
Contacts:
Email: ursulaceramica@gmail.com
SECTION 2 - WHAT DO WE DO WITH YOUR INFORMATION?
When you buy something from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address and email.
When you browse our store, we also automatically receive your computer's internet protocol (IP address) in order to obtain information that helps us to know more about your browser and operating system.
Email Marketing (where applicable): With your permission, we can send you emails about our store, new products and other updates.
SECTION 3 - CONSENT
How do you get my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for delivery or return a purchase, you are agreeing to our collection and use of personal information only for those specific purposes.
If we ask for your personal information for a secondary reason, such as marketing, we will ask for your consent, or give you the opportunity to say no.
How can I withdraw my consent?
If, after providing your data, you change your mind, you can withdraw your consent at any time and thus prevent us from contacting you to obtain or disclose information. Please contact us at ursulaceramica@gmail.com or by mail: Ursula Cerâmica Costa do Castelo, 90 1st floor, Lisbon, 11, 1100-179, Portugal
SECTION 4 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 5 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services.
Your data is stored through Shopify's data store, databases and the general Shopify app. They store data on a secure server protected by a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card details. They are encrypted using the Card Payment Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only for the period necessary to complete your purchase transaction. After completing the purchase, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards defined by the PCI-DSS, which are managed by the PCI Security Standards Council. It is a joint effort by brands such as Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure use of credit card information by our store and its service providers.
For more details, read the Shopify Terms of Service or Privacy Policy.
SECTION 6 - THIRD PARTY SERVICES
In general, our third-party suppliers will collect, use and disclose your information only to the extent necessary to enable them to perform the services that they provide to us.
However, certain third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information that we are required to provide to them about purchase-related transactions.
For these suppliers, we recommend that you read their privacy policies so that you can understand how your personal information will be used by those suppliers.
Specifically, remember that certain suppliers may be located or have facilities located in jurisdictions other than yours or ours. Therefore, if you want to proceed with a transaction that involves a third party service provider, your information may be subject to the legislation of the jurisdiction (s) where the service provider or its facilities are located.
For example, if you are in Canada and your transaction is processed by a payment gateway in the United States, your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriotic Act.
Once you leave our store's website or are redirected to a third party application or website, you will no longer be governed by this Privacy Policy or our website's Terms of Service.
Links
When you click on links on our store, they can direct you away from our website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.
SECTION 7 - SECURITY
To protect your personal information, we take precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, it will be encrypted using "secure socket layer" (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional measures accepted by industry standards.
COOKIES
Here is a list of the cookies we use. We list them so you can choose whether you want to opt for cookies.
_session_id, unique token, per session, Allows Shopify to store information about your session (referrer, landing page, etc.)
_shopify_visit, no data retained, Persistent for 30 minutes from the last visit, Used by the website provider's internal statistics tracker to record the number of visits
_shopify_uniq, no data retained, expires at midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the items in your cart.
_secure_session_id, unique token, per session
storefront_digest, unique, undefined token, If the store has a password, it is used to determine whether the current visitor has access.
SECTION 8 - AGE OF CONSENT
By using this site, you confirm that you are of legal age in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site
SECTION 9 - CHANGES TO THE PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. So please read it often. The changes and clarifications take effect immediately after being published on the website. If we make changes to the privacy policy, we will notify you of the update. That way, you will know what information we collect, how we use it, and under what circumstances, if applicable, we will use and / or disclose it.
If our store merges with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, change or delete any personal information we have about you, file a complaint, or simply ask our Privacy Officer for more contact information through ursulaceramica@gmail. with or by mail:
Ursula Duarte
Costa do Castelo, 90 1st floor, 1100-179 Lisbon, Portugal
You also have the right to complain about any issue regarding the processing of your personal data with the National Data Protection Commission - CNPD.